LineMotion DCU measures customers in line before the cashier, determines when they don't move to your time standard, and allows the multi-location operator to access the benefits of an on-site presence at each location and the critical info about customers moving in line or not.
LineMotion DCU gives you a constant real-time view of your process and allows you to identify, address, and solve bottle-necks and hurdles that prevent profitability.
Customers standing in line not moving are not happy customers and mean you are not making revenue! You are also impacting if that customer comes back and how soon. Every operator knows speed of service is a critical component of customer satisfaction, and now you can measure when the customer is not seeing your time standards executed by your team. If your team only averages 1 customer per minute, the best you can expect is a 60 ticket hour. 2 minutes means only 30 tickets per hour, and probably some disappointed customers.
Now you can know every time the Customer Line Inside Doesn't Move!
LineMotion DCU is installed during a 2-3 hour window with no impact to your team onsite. We install 1 sensor per area measured and capture 8 to 10 customers per area with a 10ft ceiling. A single control box per site is installed in the manager's office with one 110v power plug needed and one sensor cable run from the control box to the sensor per sensor. Our sensors are extremely small and can almost be completely hidden from detection.
Data accuracy is monitored and reviewed for 10 days, with adjustments to configuration as needed. Data is then operationalized with your team onsite, District/Territory Management, and Executive Management. Further information about Reporting can be found under our Reporting Section